<h2>Return Agent at Enterprise Mobility</h2><p>Looking for <strong>customer service jobs in Syracuse, NY</strong>? Enterprise Mobility is hiring Return Agents to join our Syracuse team, offering an exciting opportunity to work in a leading car rental and mobility services company known for its exceptional customer service. This <strong>entry-level customer service job in New York</strong> is ideal for individuals who enjoy assisting customers, managing vehicle returns, and working in a team-oriented environment. As a Return Agent, you’ll support Enterprise Mobility’s mission to provide seamless mobility solutions, assisting customers with vehicle returns, conducting inspections, and ensuring a smooth process. Perfect for those seeking a stable full-time career, this role offers comprehensive training, competitive benefits, and growth opportunities with a trusted global brand. In Syracuse, a city known for its vibrant community and central location, this position places you in a dynamic workplace where your efforts enhance customer satisfaction.</p><h3>Role Overview</h3><p>The Return Agent role at Enterprise Mobility is critical to delivering excellent customer service and ensuring efficient operations at rental locations. You’ll interact with a diverse customer base, from travelers to locals, assisting with vehicle returns, inspecting vehicles for damage, and answering questions about charges or services. This <strong>full-time customer service job in Syracuse, NY</strong> is designed for those who excel in a customer-facing role where communication and attention to detail are key. Your contributions will uphold Enterprise Mobility’s reputation for quality and care, ensuring a positive experience for every customer. This position is ideal for entry-level candidates, with no prior experience required, as Enterprise provides extensive training.</p><h3>Key Responsibilities</h3><p>Your role combines customer service, vehicle inspection, and operational support:</p><ul><li><strong>Assist Customers:</strong> Greet customers and assist with vehicle returns.</li><li><strong>Inspect Vehicles:</strong> Check returned vehicles for damage or issues.</li><li><strong>Process Returns:</strong> Update rental agreements and process charges.</li><li><strong>Answer Inquiries:</strong> Address questions about rentals or charges.</li><li><strong>Maintain Cleanliness:</strong> Ensure vehicles are clean and ready for rental.</li><li><strong>Collaborate with Team:</strong> Work with colleagues to manage return flow.</li><li><strong>Handle Concerns:</strong> Resolve customer issues professionally.</li><li><strong>Ensure Safety:</strong> Follow safety protocols during inspections.</li></ul><p>These tasks require a customer-focused mindset and organizational skills.</p><h3>About Enterprise Mobility</h3><p>Enterprise Mobility, founded in 1957 in St. Louis, Missouri, is a global leader in car rental and mobility services, operating brands like Enterprise Rent-A-Car, National Car Rental, and Alamo. Headquartered in St. Louis, the company has locations worldwide and is known for its customer service and employee development. The Syracuse team serves a diverse community with a commitment to mobility and care.</p><h3>Benefits</h3><p>Enterprise Mobility offers a robust benefits package for full-time employees:</p><ul><li><strong>Health Insurance:</strong> Comprehensive health, dental, and vision plans.</li><li><strong>Paid Time Off:</strong> Vacation, sick leave, and holidays.</li><li><strong>401(k) Plan:</strong> Employer matching for retirement savings.</li><li><strong>Employee Discounts:</strong> Discounts on car rentals and services.</li><li><strong>Training:</strong> Comprehensive training in customer service.</li><li><strong>Career Growth:</strong> Pathways to roles like Branch Manager.</li></ul><p>These benefits make this role an excellent choice for a stable career.</p><h3>Requirements</h3><p>Qualifications include:</p><ul><li><strong>Customer-Oriented Mindset:</strong> Enthusiasm for assisting customers.</li><li><strong>Flexible Availability:</strong> Availability for full-time shifts.</li><li><strong>Physical Stamina:</strong> Ability to stand and move vehicles.</li><li><strong>Valid Driver’s License:</strong> Required for vehicle handling.</li><li><strong>No Prior Experience Required:</strong> Full training provided.</li></ul><p>Enterprise’s training ensures success in this role.</p><h3>Career Path</h3><p>The Return Agent role offers skills in customer service and operations. Career growth includes roles like:</p><ul><li><strong>Rental Agent:</strong> Manage rental transactions.</li><li><strong>Branch Manager:</strong> Lead a rental location.</li></ul><p>Skills are transferable to other service roles.</p><h3>Work Environment</h3><p>The work environment at Enterprise Mobility’s Syracuse, NY location is fast-paced, collaborative, and customer-focused. The rental facility is organized and welcoming, with a diverse customer base. You’ll work with a supportive team, with training to ensure success.</p><h3>Call to Action</h3><p>Ready to start your customer service career in Syracuse, NY? Apply now for this <strong>full-time customer service job at Enterprise Mobility</strong>. This <strong>entry-level job</strong> offers training and benefits. Submit your application today!</p>

Join Enterprise Mobility in Syracuse, NY as a Return Agent to assist customers with vehicle returns and provide excellent service.

Remote Return Agent Job - 2025

Over View of Return Agent Job

Description