<h2>Remote Customer Success Associate at C3.ai</h2><p>Looking for <strong>customer service jobs in the US</strong>? C3.ai is hiring Full-Time Remote Customer Success Associates to join our team nationwide, offering an exciting opportunity to work with a leading AI software provider. This <strong>entry-level customer service job</strong> is ideal for individuals who excel at supporting clients, resolving inquiries, and thriving in a fully remote, tech-driven environment. As a Remote Customer Success Associate, you’ll support C3.ai’s mission to accelerate enterprise AI adoption, assisting clients with AI platform inquiries across industries like manufacturing, healthcare, and finance. Perfect for those seeking a stable full-time role, this position offers comprehensive training, competitive benefits, and growth opportunities with a trusted brand. With opportunities across the US, this role places you in a dynamic workplace where your efforts enhance client satisfaction.</p><h3>Role Overview</h3><p>The Remote Customer Success Associate role at C3.ai is critical to ensuring clients maximize the value of C3.ai’s AI solutions. You’ll handle inquiries, provide platform support, and foster client relationships through professional communication. This <strong>full-time customer service job</strong> is designed for those who thrive in a remote, client-facing environment where problem-solving and tech-savviness are key. Your contributions will uphold C3.ai’s reputation for excellence, ensuring client success. This position is ideal for entry-level candidates, with no prior experience required, as C3.ai provides extensive training.</p><h3>Key Responsibilities</h3><p>Your role combines customer support, platform assistance, and client engagement:</p><ul><li><strong>Handle Inquiries:</strong> Respond to client questions via calls, chats, or emails about C3.ai’s platform.</li><li><strong>Provide Support:</strong> Assist clients with platform navigation, troubleshooting, and best practices.</li><li><strong>Maintain Records:</strong> Document interactions accurately in CRM systems.</li><li><strong>Ensure Quality:</strong> Meet client-specific service standards and satisfaction metrics.</li><li><strong>Collaborate with Team:</strong> Share feedback to improve processes and client outcomes.</li><li><strong>Meet Metrics:</strong> Achieve targets for response time, resolution, and customer satisfaction.</li><li><strong>Ensure Compliance:</strong> Adhere to data security and company policies.</li><li><strong>Support Operations:</strong> Assist with client onboarding or follow-up tasks.</li></ul><p>These tasks require a customer-focused mindset, tech proficiency, and adaptability.</p><h3>About C3.ai</h3><p>C3.ai, founded in 2009 in Redwood City, California, is a leading enterprise AI software provider, serving clients in energy, healthcare, and manufacturing. Known for its innovative AI platform, C3.ai fosters a remote-friendly, inclusive workplace, offering robust training programs and career advancement opportunities for employees at all levels.</p><h3>Benefits</h3><p>C3.ai offers a competitive benefits package for full-time employees:</p><ul><li><strong>Flexible Scheduling:</strong> Remote work with structured shifts for work-life balance.</li><li><strong>Health Benefits:</strong> Comprehensive medical, dental, and vision plans.</li><li><strong>Training:</strong> Extensive training in AI platforms, customer service, and CRM tools.</li><li><strong>Career Growth:</strong> Pathways to roles like Customer Success Manager or Technical Support Specialist.</li></ul><p>These benefits make this role an excellent choice for customer service and tech careers.</p><h3>Requirements</h3><p>Qualifications include:</p><ul><li><strong>Customer-Oriented Mindset:</strong> Empathy and professionalism in client interactions.</li><li><strong>Flexible Availability:</strong> Availability for full-time shifts, including evenings.</li><li><strong>Tech Proficiency:</strong> Comfort with software platforms, CRM tools, and basic troubleshooting.</li><li><strong>No Prior Experience Required:</strong> Comprehensive training provided.</li></ul><p>C3.ai’s training ensures you’re equipped to excel in this role.</p><h3>Career Path</h3><p>The Remote Customer Success Associate role builds skills in customer support, AI technology, and client relationship management. Career growth opportunities include:</p><ul><li><strong>Customer Success Manager:</strong> Oversee client accounts and drive platform adoption.</li><li><strong>Technical Support Specialist:</strong> Provide advanced technical assistance.</li></ul><p>Skills are transferable to other customer service, tech support, or SaaS roles across the US job market.</p><h3>Work Environment</h3><p>The work environment at C3.ai is remote, professional, and tech-focused. You’ll work from home using advanced CRM and AI platform tools, supported by a collaborative team dedicated to client success. The role involves phone, chat, or email-based support, all within a secure, inclusive workplace that values innovation, diversity, and employee well-being.</p><h3>Call to Action</h3><p>Ready to launch your customer service career with C3.ai? Apply now for this <strong>full-time customer service job</strong>. This <strong>entry-level job</strong> offers remote work, comprehensive training, and career growth opportunities. Submit your application today to join a leading AI software provider!</p>

Join C3.ai as a remote Customer Success Associate, supporting clients with AI solutions, offering flexible hours, comprehensive benefits, and career growth in a dynamic, tech-driven environment across the US.

Remote Customer Success Associate Job - 2025

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