Remote Customer Service Representative Job - 2025

Handle Inquiries: Respond to client questions via calls or chats.
Resolve Issues: Troubleshoot and escalate inquiries as needed.
Maintain Records: Document interactions accurately.
Ensure Quality: Meet client-specific service standards.
Collaborate with Team: Share feedback to improve processes.
Meet Metrics: Achieve call volume and satisfaction targets.
Ensure Compliance: Follow client and company policies.
Support Operations: Assist with account updates or follow-ups.

Sitel Group

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Category: Customer Service, Entry-Level Posted: May 18, 2025 Job Type: EmployeeExperience Level: Entry-LevelJob Schedule: Full-TimeRemote Level: FullSalary Range: $15.00-$20.00 HourlyLocation: Multiple Locations, USCountry: United StatesDuration: Permanent

BenefitsFlexible hours health benefits training provided career growth

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Join Sitel Group as a remote Customer Service Representative, assisting clients with inquiries, with flexible hours, comprehensive benefits, and career growth opportunities in a dynamic, client-focused environment across the US.

Description

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