<h2>Remote AI Support Specialist at Mercor</h2><p>Looking for <strong>technical support jobs in the US</strong>? Mercor is hiring Full-Time Remote AI Support Specialists to join our team nationwide, offering an exciting opportunity to work with a cutting-edge platform connecting AI talent with innovative companies. This <strong>entry-level technical support job</strong> is ideal for individuals who excel at assisting clients, troubleshooting AI-related issues, and thriving in a fully remote, tech-driven environment. As a Remote AI Support Specialist, you’ll support Mercor’s mission to empower AI innovation, helping clients implement and optimize AI solutions. Perfect for those seeking a stable full-time role, this position offers comprehensive training, competitive benefits, and growth opportunities with a forward-thinking brand. With opportunities across the US, this role places you in a dynamic workplace where your efforts drive technological advancement.</p><h3>Role Overview</h3><p>The Remote AI Support Specialist role at Mercor is critical to providing top-tier support for clients using AI technologies. You’ll handle inquiries, troubleshoot technical issues, and guide clients through AI tool implementation. This <strong>full-time technical support job</strong> is designed for those who thrive in a remote, client-facing environment where technical aptitude and problem-solving are key. Your contributions will uphold Mercor’s reputation for excellence, ensuring client success. This position is ideal for entry-level candidates, with no prior experience required, as Mercor provides extensive training.</p><h3>Key Responsibilities</h3><p>Your role combines technical support, client guidance, and issue resolution:</p><ul><li><strong>Handle Inquiries:</strong> Respond to client questions about AI tools via calls or emails.</li><li><strong>Troubleshoot Issues:</strong> Diagnose and resolve AI-related technical problems.</li><li><strong>Guide Clients:</strong> Assist with AI solution setup and optimization.</li><li><strong>Maintain Records:</strong> Document interactions and solutions.</li><li><strong>Ensure Quality:</strong> Meet service standards for client support.</li><li><strong>Collaborate with Team:</strong> Work with developers to improve AI tools.</li><li><strong>Meet Metrics:</strong> Achieve support volume and satisfaction targets.</li><li><strong>Support Operations:</strong> Assist with client onboarding or updates.</li></ul><p>These tasks require a technical mindset and client focus.</p><h3>About Mercor</h3><p>Mercor, founded in 2021, is a platform connecting AI talent with global companies, headquartered in the US. Known for its innovative approach to AI workforce solutions, Mercor fosters a remote-friendly, inclusive workplace, offering training and career growth opportunities.</p><h3>Benefits</h3><p>Mercor offers a competitive benefits package for full-time employees:</p><ul><li><strong>Flexible Scheduling:</strong> Remote work with structured shifts.</li><li><strong>Health Benefits:</strong> Comprehensive medical, dental, and vision plans.</li><li><strong>Training:</strong> Extensive training in AI and technical support.</li><li><strong>Career Growth:</strong> Pathways to roles like AI Specialist or Team Lead.</li></ul><p>These benefits make this role an excellent choice for technical support careers.</p><h3>Requirements</h3><p>Qualifications include:</p><ul><li><strong>Technical Aptitude:</strong> Interest in AI or tech support.</li><li><strong>Flexible Availability:</strong> Availability for full-time shifts.</li><li><strong>Communication Skills:</strong> Clear and professional communication.</li><li><strong>No Prior Experience Required:</strong> Full training provided.</li></ul><p>Mercor’s training ensures success in this role.</p><h3>Career Path</h3><p>The Remote AI Support Specialist role offers skills in technical support, AI technologies, and client engagement. Career growth includes roles like:</p><ul><li><strong>AI Specialist:</strong> Develop AI solutions.</li><li><strong>Support Team Lead:</strong> Oversee support teams.</li></ul><p>Skills are transferable to other tech or AI roles.</p><h3>Work Environment</h3><p>The work environment at Mercor is remote, professional, and tech-focused. You’ll work from home with advanced tools, supported by a collaborative team. The role involves phone or email-based support, all within a dynamic and inclusive workplace.</p><h3>Call to Action</h3><p>Ready to start your technical support career with Mercor? Apply now for this <strong>full-time technical support job</strong>. This <strong>entry-level job</strong> offers remote work, training, and career growth. Submit your application today to join an AI innovation leader!</p>

Join Mercor as a remote AI Support Specialist, assisting clients with AI solutions, with flexible hours, comprehensive training, and career growth opportunities in a dynamic, tech-driven environment across the US.

Remote AI Support Specialist Job - 2025

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