<h2>Customer Service Representative at Terminix</h2><p>Looking for <strong>customer service jobs in Poughkeepsie, NY</strong>? Terminix is hiring Customer Service Representatives to join our Poughkeepsie team, offering an exciting opportunity to work in a leading pest control company known for its reliable services and customer focus. This <strong>entry-level customer service job in New York</strong> is ideal for individuals who enjoy assisting customers, resolving inquiries, and working in a collaborative environment. As a Customer Service Representative, you’ll support Terminix’s mission to protect homes and businesses, assisting with service inquiries, scheduling appointments, and processing transactions. Perfect for those seeking a stable full-time role, this position offers comprehensive training, competitive benefits, and growth opportunities with a trusted brand. In Poughkeepsie, a vibrant city in the Hudson Valley, this role places you in a dynamic workplace where your efforts enhance customer satisfaction.</p><h3>Role Overview</h3><p>The Customer Service Representative role at Terminix is critical to delivering exceptional customer service and ensuring efficient operations. You’ll interact with a diverse customer base via phone or email, answering questions about pest control services, scheduling technician visits, and addressing billing inquiries. This <strong>full-time customer service job in Poughkeepsie, NY</strong> is designed for those who thrive in a customer-facing role where communication and problem-solving are key. Your contributions will uphold Terminix’s reputation for quality and reliability, ensuring customers receive timely support. This position is ideal for entry-level candidates, with no prior experience required, as Terminix provides extensive training.</p><h3>Key Responsibilities</h3><p>Your role combines customer service, scheduling, and administrative support:</p><ul><li><strong>Assist Customers:</strong> Answer questions about pest control services or billing.</li><li><strong>Schedule Appointments:</strong> Coordinate technician visits for customers.</li><li><strong>Process Transactions:</strong> Handle payments or service agreements.</li><li><strong>Resolve Inquiries:</strong> Address customer concerns professionally.</li><li><strong>Maintain Records:</strong> Log interactions and update customer files.</li><li><strong>Collaborate with Team:</strong> Work with technicians and colleagues to ensure service delivery.</li><li><strong>Ensure Compliance:</strong> Follow company protocols and regulations.</li><li><strong>Promote Services:</strong> Inform customers about additional offerings.</li></ul><p>These tasks require a customer-focused mindset and organizational skills.</p><h3>About Terminix</h3><p>Terminix, founded in 1927 in Memphis, Tennessee, is a leading pest control company operating across the United States. A part of Rentokil North America, Terminix is known for its effective pest solutions and customer service. The Poughkeepsie team serves a diverse community with a commitment to protecting properties.</p><h3>Benefits</h3><p>Terminix offers a robust benefits package for full-time employees:</p><ul><li><strong>Health Insurance:</strong> Comprehensive health, dental, and vision plans.</li><li><strong>Paid Time Off:</strong> Vacation, sick leave, and holidays.</li><li><strong>401(k) Plan:</strong> Employer matching for retirement savings.</li><li><strong>Training:</strong> Comprehensive training in customer service.</li><li><strong>Career Growth:</strong> Pathways to roles like Service Coordinator.</li></ul><p>These benefits make this role an excellent choice for a stable career.</p><h3>Requirements</h3><p>Qualifications include:</p><ul><li><strong>Customer-Oriented Mindset:</strong> Enthusiasm for assisting customers.</li><li><strong>Flexible Availability:</strong> Availability for full-time shifts.</li><li><strong>Communication Skills:</strong> Clear communication via phone or email.</li><li><strong>No Prior Experience Required:</strong> Full training provided.</li></ul><p>Terminix’s training ensures success in this role.</p><h3>Career Path</h3><p>The Customer Service Representative role offers skills in customer service and operations. Career growth includes roles like:</p><ul><li><strong>Service Coordinator:</strong> Manage service schedules.</li><li><strong>Supervisor:</strong> Oversee a customer service team.</li></ul><p>Skills are transferable to other service roles.</p><h3>Work Environment</h3><p>The work environment at Terminix’s Poughkeepsie, NY office is collaborative, professional, and customer-focused. The role is onsite, with a modern office setting and a diverse customer base. You’ll work with a supportive team, with training to ensure success.</p><h3>Call to Action</h3><p>Ready to start your customer service career in Poughkeepsie, NY? Apply now for this <strong>full-time customer service job at Terminix</strong>. This <strong>entry-level job</strong> offers training and benefits. Submit your application today!</p>

Join Terminix in Poughkeepsie, NY as a Customer Service Representative to assist customers with pest control services.

Remote Customer Service Representative Job - 2025

Over View of Customer Service Representative Job

Description