<h2>Customer Service Representative at Publix</h2><p>Looking for <strong>customer service jobs in Atlanta, GA</strong>? Publix is hiring Customer Service Representatives to join our Atlanta store, offering a fantastic opportunity to work in a leading grocery retail environment known for quality and customer care. This <strong>entry-level customer service job in Georgia</strong> is perfect for individuals who enjoy helping customers, solving problems, and working in a team-oriented setting. As a Customer Service Representative, you’ll support Publix’s mission to be the premier quality food retailer, assisting with inquiries, processing returns, and promoting store services. Ideal for those seeking a stable full-time career, this role offers comprehensive training, competitive benefits, and growth opportunities with a trusted regional brand. In Atlanta, a city known for its vibrant economy and diverse community, this position places you in a dynamic workplace where your efforts make a difference.</p><h3>Role Overview</h3><p>The Customer Service Representative role at Publix is critical to delivering exceptional service and ensuring customer satisfaction in a bustling grocery environment. You’ll interact with a diverse customer base, from families to professionals, addressing inquiries, handling returns, and providing information about products and services. This <strong>full-time customer service job in Atlanta, GA</strong> is designed for those who excel in a customer-facing role where communication and problem-solving are key. Your contributions will enhance Publix’s reputation for quality and care, from assisting at the service desk to supporting online order pickups. This position is ideal for entry-level candidates, with no prior experience required, as Publix provides extensive training.</p><h3>Key Responsibilities</h3><p>As a Customer Service Representative, your role combines customer engagement, problem-solving, and operational support:</p><ul><li><strong>Assist Customers with Inquiries:</strong> Answer questions about products, store policies, or promotions.</li><li><strong>Process Returns and Exchanges:</strong> Handle returns, exchanges, or refunds at the service desk.</li><li><strong>Promote Publix Services:</strong> Inform customers about loyalty programs or delivery options.</li><li><strong>Support Online Order Pickups:</strong> Assist with in-store pickup for online orders.</li><li><strong>Resolve Customer Issues:</strong> Address concerns like pricing disputes with empathy.</li><li><strong>Maintain Service Desk Organization:</strong> Keep the customer service area tidy.</li><li><strong>Collaborate with Team Members:</strong> Work with colleagues to maintain store efficiency.</li><li><strong>Ensure Safety Standards:</strong> Follow store safety protocols.</li></ul><p>These responsibilities require strong communication skills and a customer-first mindset.</p><h3>About Publix</h3><p>Publix, founded in 1930 in Winter Haven, Florida, is a leading employee-owned grocery chain operating over 1,300 stores across the southeastern United States. Headquartered in Lakeland, Florida, Publix is known for its quality groceries and exceptional customer service. The Atlanta store serves a diverse community with a commitment to care and value.</p><h3>Benefits</h3><p>Publix offers a robust benefits package for full-time employees:</p><ul><li><strong>Health Insurance:</strong> Comprehensive health, dental, and vision plans.</li><li><strong>Paid Time Off:</strong> Vacation, sick leave, and holidays.</li><li><strong>401(k) Plan:</strong> Employer matching for retirement savings.</li><li><strong>Employee Discounts:</strong> Discounts on Publix products.</li><li><strong>Training:</strong> Comprehensive training in customer service.</li><li><strong>Career Growth:</strong> Pathways to roles like Customer Service Manager or Store Manager.</li></ul><p>These benefits make this role an excellent choice for a stable career.</p><h3>Requirements</h3><p>The Customer Service Representative role is designed for entry-level candidates. Qualifications include:</p><ul><li><strong>Customer-Oriented Mindset:</strong> Enthusiasm for assisting customers.</li><li><strong>Flexible Availability:</strong> Availability for full-time shifts.</li><li><strong>Communication Skills:</strong> Clear and professional communication.</li><li><strong>Physical Stamina:</strong> Ability to stand for extended periods.</li><li><strong>No Prior Experience Required:</strong> Full training provided.</li></ul><p>Publix’s training ensures you can succeed in this role.</p><h3>Career Path</h3><p>The Customer Service Representative role offers skills in customer service and retail operations. Career growth includes roles like:</p><ul><li><strong>Customer Service Manager:</strong> Oversee front-end operations.</li><li><strong>Store Manager:</strong> Lead an entire store.</li></ul><p>Skills gained are transferable to other retail roles in Atlanta’s job market.</p><h3>Work Environment</h3><p>The work environment at Publix’s Atlanta, GA store is fast-paced, collaborative, and customer-focused. The store is organized and welcoming, with a diverse customer base. You’ll work with a supportive team, with training to ensure success.</p><h3>Call to Action</h3><p>Ready to start your customer service career in Atlanta, GA? Apply now for this <strong>full-time customer service job at Publix</strong>. This <strong>entry-level job in Atlanta, GA</strong> offers training and benefits. Submit your application today!</p>

Join Publix in Atlanta, GA as a Customer Service Representative to assist shoppers and enhance their grocery experience.

Remote Customer Service Representative Job - 2025

Over View of Customer Service Representative Job

Description