<h2>Customer Service Associate at Ingles Markets</h2><p>Looking for <strong>customer service jobs in Charlotte, NC</strong>? Ingles Markets is hiring Customer Service Associates to join our Charlotte store, offering an exciting opportunity to work in a community-focused grocery retail environment. This <strong>entry-level customer service job in North Carolina</strong> is ideal for individuals who enjoy helping customers, solving problems, and working in a team-oriented setting. As a Customer Service Associate, you’ll support Ingles Markets’ mission to provide quality groceries and exceptional service, assisting with inquiries, processing returns, and promoting store services. Perfect for those seeking a stable full-time career, this role offers comprehensive training, competitive benefits, and growth opportunities with a trusted regional brand. In Charlotte, a city known for its growing economy and vibrant community, this position places you in a dynamic workplace where your efforts enhance customer satisfaction.</p><h3>Role Overview</h3><p>The Customer Service Associate role at Ingles Markets is critical to delivering exceptional service and ensuring customer satisfaction in a fast-paced grocery environment. You’ll interact with a diverse customer base, from local families to professionals, addressing inquiries, handling returns, and providing information about products and services. This <strong>full-time customer service job in Charlotte, NC</strong> is designed for those who excel in a customer-facing role where communication and problem-solving are key. Your contributions will enhance Ingles Markets’ reputation for quality and care, from assisting at the service desk to supporting online order pickups. This position is ideal for entry-level candidates, with no prior experience required, as Ingles Markets provides extensive training.</p><h3>Key Responsibilities</h3><p>As a Customer Service Associate, your role combines customer engagement, problem-solving, and operational support:</p><ul><li><strong>Assist Customers with Inquiries:</strong> Answer questions about products or promotions.</li><li><strong>Process Returns:</strong> Handle returns, exchanges, or refunds.</li><li><strong>Promote Services:</strong> Inform customers about loyalty programs or delivery options.</li><li><strong>Support Online Orders:</strong> Assist with in-store pickup for online orders.</li><li><strong>Resolve Issues:</strong> Address concerns like pricing disputes with empathy.</li><li><strong>Maintain Service Desk:</strong> Keep the customer service area organized.</li><li><strong>Collaborate with Team:</strong> Work with colleagues to maintain store efficiency.</li><li><strong>Ensure Safety:</strong> Follow safety protocols.</li></ul><p>These responsibilities require strong communication skills and a customer-first mindset.</p><h3>About Ingles Markets</h3><p>Ingles Markets, founded in 1963 in Asheville, North Carolina, is a regional grocery chain operating over 200 stores across the Southeast. Headquartered in Asheville, Ingles Markets is known for its quality groceries and customer-focused service. The Charlotte store serves a vibrant community with a commitment to care and value.</p><h3>Benefits</h3><p>Ingles Markets offers a robust benefits package for full-time employees:</p><ul><li><strong>Health Insurance:</strong> Comprehensive health, dental, and vision plans.</li><li><strong>Paid Time Off:</strong> Vacation, sick leave, and holidays.</li><li><strong>401(k) Plan:</strong> Employer matching for retirement savings.</li><li><strong>Employee Discounts:</strong> Discounts on Ingles Markets products.</li><li><strong>Training:</strong> Comprehensive training in customer service.</li><li><strong>Career Growth:</strong> Pathways to roles like Front-End Manager or Store Manager.</li></ul><p>These benefits make this role an excellent choice for a stable career.</p><h3>Requirements</h3><p>The Customer Service Associate role is designed for entry-level candidates. Qualifications include:</p><ul><li><strong>Customer-Oriented Mindset:</strong> Enthusiasm for assisting customers.</li><li><strong>Flexible Availability:</strong> Availability for full-time shifts.</li><li><strong>Communication Skills:</strong> Clear and professional communication.</li><li><strong>Physical Stamina:</strong> Ability to stand for extended periods.</li><li><strong>No Prior Experience Required:</strong> Full training provided.</li></ul><p>Ingles Markets’ training ensures you can succeed in this role.</p><h3>Career Path</h3><p>The Customer Service Associate role offers skills in customer service and retail operations. Career growth includes roles like:</p><ul><li><strong>Front-End Manager:</strong> Oversee front-end operations.</li><li><strong>Store Manager:</strong> Lead an entire store.</li></ul><p>Skills gained are transferable to other retail roles in Charlotte’s job market.</p><h3>Work Environment</h3><p>The work environment at Ingles Markets’ Charlotte, NC store is fast-paced, collaborative, and customer-focused. The store is organized and welcoming, with a diverse customer base. You’ll work with a supportive team, with training to ensure success.</p><h3>Call to Action</h3><p>Ready to start your customer service career in Charlotte, NC? Apply now for this <strong>full-time customer service job at Ingles Markets</strong>. This <strong>entry-level job in Charlotte, NC</strong> offers training and benefits. Submit your application today!</p>

Join Ingles Markets in Charlotte, NC as a Customer Service Associate to assist shoppers and support grocery operations.

Remote Customer Service Associate Job - 2025

Over View of Customer Service Associate Job

Description